Acxiom comes clean

http://www.acxiom.co.uk/about-acxiom/privacy/uk-privacy-policy/
“Individuals wishing to inquire about our policies, to access or correct their personal data, or withdraw consent should contact Acxiom by writing to us at Consumer Services department, Acxiom Ltd, 17 Hatfields, London, SE1 8DJ or by calling 020 7526 5100 or by emailing us at ukconsumerservices@acxiom.com”

email sent 3 June 1148:
“I see from your website that “individuals may access or correct their personal data” held by Acxiom, and would be grateful if you would allow me to see any data you hold about me. What information do you need to identify me?
yours sincerely
D R Upton ”

response 3 June 1200:
“Dear Mr David Upton,
Please could you kindly provide me with your postal address and mobile/home telephone number.
Thank you.
Kind regards,
Simi
Acxiom Consumer Services”

my reply 3 June 1208 (actual data sent but removed for this blog posting!):
“Thank you for your response. My data is as follows:
Address: xxxx
Mobile tel number: xxxx
Home tel number: xxxx
with best wishes
David Upton”

their reponse, 3 June 1424:

“Dear Mr Upton,
According to our records we have found the following:-
We have one record for your home phone number but it is for an individual who shares the same surname as yourself.
We have no data associated with email xxxx.
We have no data associated with mobile xxxx.
I hope this helps.
Thank you.
Kind regards,
Simi
Acxiom Consumer Services”

me again, 5 June 1835:
“Thank you, this is most helpful. I use a couple of other email addresses as well as this one. If I email you separately from each address, could you let me know what data, if any, you have associated with them?
thank you
D R Upton”

their response, 7 June 08:54
“Dear Mr Upton,
We hold no information on you for the three email addresses you have provided.
Thank you.
Kind regards,
Simi
Acxiom Consumer Services”

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